Return Policy

emfraa.com accepts returns with following policies.

 You can return any item within 30 Days of receipt for a exchange or refund.

  • If buyer receives an item which does not match the description.
emfraa.com strives to provide the best service to our customers but we are only human and occasionally mistakes can happen.
If its happened to you were very sorry and well do our best to get right items to you as soon as possible.
Please contact us and include your ID and item of your purchase.
We will give you information to return the item.
 
Feel free to contact us with any question, we will offer you satisfying answer.

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  • If buyer receives a correct item as described in the item listing but buyer wants to change to a different size.
We will be happy to exchange the item for you.
Please send back the item to us first. Buyer will be responsible for the shipping cost which incurs in the exchange process.
 
  • If buyer receives a correct item as described in the item listing, but buyer wants to return for other reasons.
Once in a while, we have buyers wanting to return item even though there are no problems with the item.
We understand there may be personal reasons and therefore we are willing to accept return.
Please send back the item to us first.
After we inspect the item and confirm it is still in pristine condition with original packaging, we will refund full amount less shipping cost to you. Buyer will be responsible for the shipping cost which incurs in the process.